Support

If you have an issue with one of our plugins or would like to request a new feature please use the form below. Before submitting a support request …

• Have you downloaded and installed the plugin? Downloads and video to help can be found here!
• Have you really downloaded and installed the plugin? Downloads and video to help can be found here!
• We bet you haven’t watched the video! Please watch the video!
• Have you turned off all other plugins to make sure the issue is being caused by one of our plugins?
• Do you have the latest version(s) of our plugin(s) installed?
• Have you checked that your Custom CSS is not causing the issue?
• Does your issue remain even when the latest, original version of your parent theme is active and not a child or modified theme?
• Invoicing – We are not VAT registered so there is no VAT invoice to send you and you can use your PayPal / Stripe receipt and / or purchase confirmation email for your accounts.