Support

If you have an issue with one of our plugins or would like to request a new feature please use the form below. Before submitting a support request …

  • Have you turned off all other plugins to make sure the issue is being caused by one of our plugins?
  • Do you have the latest version(s) of our plugin(s) installed?
  • Have you checked that your Custom CSS is not causing the issue?
  • Does your issue remain even when the latest, original version of your parent theme is active and not a child or modified theme?

How to install a plugin .zip file?

Always remember to run a full backup of your website’s database and filesystem before installing anything!